Wednesday, October 19, 2011

[Fixed] Can't Insert Page Number Microsoft Word

A customer of mine experienced a weird issue where they were unable to insert a page number in Microsoft Word 2007. When they went to insert page number in Word they received "Save Selection to Page Number Gallery".



After using system internals process monitor I discovered that Word references a file called "Building Blocks.dotx" to create the page number.

On Windows XP/Server 2003 this file is located under:

C:\Documents and Settings\username\Application Data\Microsoft\Document Building Blocks\1033

In Vista/7/2008 this file is located under:

C:\Users\username\AppData\Roaming\Microsoft\Document Building Blocks\1033

I copied Building Blocks.dotx from another computer with Word 2007 installed replacing the file in my user profile. This resolved my issue.

Note: I believe that this resolution will also work for Word 2010.